Sales of premium products in Russia increased by 5.3%, to 205,000 tonnes. Total sales of Gazprom Neft motor, transmission and industrial lubricants in Russia and abroad reached 708,000 tonnes in 2019.
«Our business has seen a marked change in its lubricants portfolio, in favour of high-tech products. This isn’t the 1st year we’ve been seeing this trend, but it’s been noticeably stronger in 2019. The past year has proved that our premium solutions are rated not just in Russia — where we are actively involved in import-substitution programmes - but also abroad. But today’s consumers don’t just need high-tech products: they have to have a positive customer experience, 1st and foremost in addressing any issues relating to the operation of vehicles and equipment. In response to these changes we are developing an engineering services system for both retail clients & business partners, and see this as a growth area in the highly competitive lubricants market», said Alexander Trukhan CEO of Gazpromneft-Lubricants.