TNK-BP reports that its Orenburg Conflict Resolution Commission held a regular meeting this week to review contractor applications about tenders. Upon reviewing one of the applications, the Commission ruled in favor of the contractor.
TNK-BP has six Conflict Resolution Commissions operating in all of the regions of company presence to settle disputes and review the complaints filed by the suppliers and contractors. Since its inception, the Orenburg Conflict Resolution Commission reviewed 22 counterparty applications. In nine instances, the Commission ruled in favor of the suppliers and contractors. On average, every Commission reviews three to five complaints each month and 40% of the rulings are in favor of the applicants. The application rules and forms and additional information are available on www.tnk-bp.com.
Oleg Dimov, Director, TNK-BP Branch in Orenburg said: ‘The Conflict Resolution Commissions are a most important element of our contractor relations system that allows making our cooperation as efficient as possible. The Commission takes control over complicated situations and disputable issues to guarantee a balanced and fair decision, so the counterparties have trust in this transparent and clear mechanism’.